Multilingualism in the Financial Industry Is a Valuable Asset

Are you a bilingual or multilingual professional looking for a career change or an advancement opportunity? If you command a second language or several languages, you should consider looking into the finance and accounting sectors, considered to be among the most lucrative fields to work in. With the continuous growth of multilingualism in the U.S., […]

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Mastery of Another Language Makes You an Ideal Candidate for the Hospitality Sector

Currently, more companies in the United States and around the world are expanding their businesses to international markets due to the diverse and changing economy worldwide. This tendency leads to a growing need for the recruitment of qualified bilingual and multilingual employees to meet the language preferences of non-English speaking customers and thus avoid the […]

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Why It Pays to Be Bilingual

Do you command two or more languages? Congratulations! Regardless of how you became proficient—at school, at home, or during your travels—learning a language takes a lot of time, work, and dedication. Become Bilingual Certified In the increasingly globalized and interconnected world, being able to communicate in more than one language is a highly marketable skill […]

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Customer-centric Service in the Hospitality Industry Is Better when Delivered in Language of Preference

As the saying goes, “First impressions leave a lasting impression.” Every business, especially in the hospitality sector, expects to obtain customer reviews on social media and respected travel and leisure platforms that are positive such as, “The food is delicious,” “I highly recommend,” or “The service was exceptional.” Whether it is in the tourism, entertainment, […]

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How to Recruit Multilingual Employees

The 2020 U.S. Census unveiled a significant growth of people who identify as multilingual and multiracial. In 2010, it was 9 million people nationwide, and in 2020, 33.8 million – a 276% increase. The U.S. is becoming a very diverse marketplace and access to global consumers is a viable growth strategy for many businesses thanks […]

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BEWARE: A Claim of Language Fluency on a Resume Isn’t Enough

I have lost count of the times that I reviewed resumes for colleagues, friends, or family members who are applying for a job and asked me for feedback. At the bottom of each resume, under the “SKILLS” category and immediately after mentioning command of a variety of software programs, I often see written these three […]

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Hiring, Retaining, and Rewarding Multilingual Employees Is Good for Business

Are you actively recruiting bilingual employees to meet the needs of your diverse customers? According to the 2020 Census results, nearly 9% of the U.S. population has limited English proficiency, and 22% of the total population speaks a language other than English at home. With the U.S. population being more and more diverse and multicultural, […]

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An Incentive to Stay: Employer-Sponsored Education and Certifications

In today’s hiring environment it’s very difficult to compete…as an employer. The unemployment rate is at an all-time low, and the lived experiences of working-class adults in the U.S. during the pandemic made many reconsider what they valued (or not) about their workplace culture.  Employers across all industries are now challenged with mitigating the demands […]

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Insurance Industry: Creating Ties of Trust with Customers Through Your Multilingual Staff

Did you know that businesses in the United States need more multilingual employees than ever before? Are your bilingual employees truly qualified to meet the insurance needs of your diverse clients? Can you ensure that your employees can accurately deliver their insurance expertise in their clients’ preferred language? According to a recent national survey conducted […]

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The Importance of Language Assessment in Recruitment

As we continue to be more linguistically and culturally diverse, providing services to customers in their preferred language to meet their needs becomes a necessity. As many as 75 percent of consumers say they’re more likely to purchase a product if customer support is provided in their preferred language. More than half would spend more […]

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