Handling insurance details, claims, and sensitive and delicate information where emotions are involved can be a difficult task even when the policyholder and the insurance agent speak the same language. Can you imagine how challenging it can be when we add a language barrier into the mix? The insurance industry is aware of the need […]
Continue readingInsurance Industry: Creating Ties of Trust with Customers Through Your Multilingual Staff
Did you know that businesses in the United States need more multilingual employees than ever before? Are your bilingual employees truly qualified to meet the insurance needs of your diverse clients? Can you ensure that your employees can accurately deliver their insurance expertise in their clients’ preferred language? According to a recent national survey conducted […]
Continue readingThe Importance of Language Proficiency in the Workplace
In a recent study conducted by ACTFL, it was reported that 9 out of 10 U.S. employers rely on “U.S. based employees with language skills other than English, with one-third (32 percent) reporting a high dependency.” (p. 5). With this high demand for bilingual and multilingual professionals, the bar has been raised on the importance […]
Continue readingMeet a Language Superhero: Eda Uzuncakara
Eda Uzuncakara shared her language learning journey with the hope to inspire people to “find their voice in a new language.” As a bilingual professional, IT manager, entrepreneur, and writer, Eda found her voice in English as her new language while she continues to keep her roots in her first language, Turkish. In her story, […]
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