bilingual employees | Language Testing International

The Importance of Language in Patient-Centered Care

American medical systems face challenges as demographic shifts result in a growing number of patients with Limited English Proficiency (LEP). The commonality of language and cultural sensitivity are key elements that can facilitate the implementation of diagnosis, prognosis, and treatment. It is vital that healthcare providers offer translation services in order to respond to patients’ […]

Mi casa es su casa

The American Dream, a key piece of which is home ownership, is flourishing in Latinx communities all across the nation. By every economic measure, the buying power of Spanish-speaking Americans is skyrocketing to the tune of over $2 trillion. That buying power is most especially manifesting itself in home ownership, evidenced by the statistic that […]

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Minimum Language Requirements Are Not Enough to Keep Our Skies Safe!

A terrifying mid-air collision in 2017 was caused by two international pilot trainees who both lacked basic English language proficiency. One of the pilots was severely injured, the other pilot died. The Transportation Safety Board of Canada (TSB) released a report on the crash that occurred between two flight school airplanes near St-Bruno-de-Montarville, Quebec. The […]

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You May Have to Remain Silent, If You Don’t Understand the Language of Your Arrest

Interactions between police and citizens can either be friendly, community building events, or frightening, emotion-laden, traumatic crises fraught with peril and fear. In either case, communication and process are facilitated when both sides speak the same language. However, given the growing multilingual makeup of U.S. society, there are often differences of language between the police […]

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