Minimum Language Requirements Are Not Enough to Keep Our Skies Safe!

A terrifying mid-air collision in 2017 was caused by two international pilot trainees who both lacked basic English language proficiency. One of the pilots was severely injured, the other pilot died. The Transportation Safety Board of Canada (TSB) released a report on the crash that occurred between two flight school airplanes near St-Bruno-de-Montarville, Quebec. The […]

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When Miscommunication Turns Deadly: The True Story of Avianca Flight 52

What Happened? In January 1990, Avianca Flight 52 from Bogota, Colombia, to New York City, was running out of fuel on approach to John F. Kennedy International Airport. Due to weather conditions, the aircraft was kept in a holding pattern prior to landing, even though its fuel situation was critical. The flight crew communicated the […]

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The Importance of Assessing Employee Language Skills for Specific Positions

How well does one need to be able to speak a language to use that language effectively and appropriately in the workplace? What language tasks does that individual need to accomplish successfully? How accurate must one’s language be to be acceptable in the work context? The simple answer – it depends upon the job. In […]

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Let’s Talk About It, Language Proficiency in the Workplace

We’re operating in a global economy. As a result, competition is far reaching, and companies are increasingly finding themselves at a competitive disadvantage when employees lack the functional language skills needed to do their job. These companies should be considering the following questions; are your employees actually qualified to communicate in another language effectively? How […]

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