Getting Back to Business with Language and Cultural Proficiency

One million vaccinations a day was certainly a lofty proposition as we began the year grappling with how to effectively rid ourselves of COVID-19 and get back to business. As a business owner, diversity specialist, and community advocate, I wondered how this would be accomplished because I know there are still so many gaps in […]

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Leverage Your Credit Union’s Language Skills

As our communities become more diverse and connected to the global commerce, credit unions will need to ensure they leverage their language skills to remain competitive. Languages are not a “nice-to-have” skill but an absolute necessity for succeeding in diverse markets and reducing risks associated with language miscommunication. Languages will be among the most important […]

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Ethnic Marketing? Turning Obstacles into Opportunities

In the past, appealing to minorities was not a major concern to marketers in most industries.  Ethnic groups in America were expected to assimilate into the mainstream over time, making it a case of Mohammed coming to the mountain. But time has proven this reasoning faulty.  As a result of many economic and social factors, […]

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