Language Proficiency: A Compliance Issue in Healthcare Amidst Tech Advances

In an era where AI-driven tools significantly influence the healthcare scenario, the following questions arise: Why should healthcare institutions diligently monitor and assess their employees’ language skills? Could technology reduce the need for human intervention in healthcare settings and reshape the landscape of language proficiency testing?

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The Impact of Language Proficiency on the Provision of Healthcare

When a person seeks medical attention, they rely on the competency of the healthcare professionals they interact with to help diagnose, treat, relieve symptoms, and eradicate illness. It’s daunting and frightening enough to visit an emergency room for urgent and critical medical problems. The levels of stress and fear are heightened even more for patients […]

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Linguistic and Cultural Proficiency Is Critical in Mitigating Healthcare Disparities

In 2009, I went to a business networking luncheon. The Marketing Director of a major hospital campus in my neighborhood told me to scoot over in a booth I was sitting at because she wanted to sit next to me to talk. She had heard that my company specializes in multicultural marketing and maybe, just […]

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Leverage Your Linguistic and Cultural Competencies

If you can communicate in more than one language and navigate more than one culture, your multilingual skills can be leveraged to serve our increasingly diverse society. When you think of all the various aspects of life—work, school, home, socializing, volunteering—there are many contextual opportunities to leverage your language abilities and your cross-cultural competencies to […]

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The Importance of Communication in Light of the COVID-19 Outbreak

The Importance of Communication in Light of the Coronavirus Outbreak We’re in the midst of a global health emergency. As the Coronavirus continues to spread, healthcare providers can expect to see an increase in the number of patients with limited English proficiency. How can healthcare organizations best be prepared to serve everyone in need of […]

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Why is Language Certification so Important in Healthcare?

Why Is Language Certification Important in Healthcare? Language certification is essential in healthcare because it ensures optimal patient care and increases safety. Speaking more than one language in healthcare positions helps nurses, doctors, and care teams provide quality care for diverse communities. Overcoming language barriers in healthcare is crucial because it ensures patients receive and […]

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